Privacy Statement

FOR INFORMATION ONLY
Your privacy is important to Relationships Scotland Glasgow and we are committed to ensuring that your privacy is protected. This privacy policy explains why we require to hold some of your personal information to be able to provide you with a service.

What do we do with your information?
Any information that you provide us with will be kept confidential within our organization and this is the responsibility of the manager - Andrew Morgan.

Who will we share it with?
We will not disclose this information to other individuals or external agencies without your permission unless we are legally obliged to do so. We will only break confidentiality if:
We have concerns about the safety of a child or a vulnerable adult.
Something is said that suggest either you or your (ex) partner have benefited from the proceeds of crime (under the Proceeds of Crime Act 2002 and / or relevant money laundering regulations).
There is violence or threat of violence before, during or after a session where the practitioner, client or other party feels it necessary to call the police, or where a practitioner or worker is a witness to an incident which results in criminal proceedings against a client.
A disclosure is made relating to a serious crime, or if we have serious concerns about your own safety as we may have a duty to report this to the appropriate authorities.

How long do we keep client records?
We keep records for a minimum of three years and in some cases for seven years if this is the requirement of a professional body. After this time your data will be disposed of securely. Please ask if you wish to know how long your personal data will be kept and note that if there is a child protection issue related to your case we are legally obliged to keep your case papers securely forever.

What are your rights?
You have the right to access the personal data that we hold about you. If you wish to raise a concern about the way we hold your data, please contact the manager who will investigate the matter. If you are not satisfied with the response, or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

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Company Address

 

27, Sandyford Place,
Sauchiehall Street,
Glasgow
G3 7NG
0141 248 5249

Opening Hours

  • Monday to Thursday
  • 9.30am - 9pm
  • Friday & Saturday
  • 9.30am - 1pm

Last appointment is 1 hour before finishing time.

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